Why Don't I See the 10 Line Option?

The 10 line subscription option is only available through subscriptions purchased directly in the Burner mobile app using Apple App Store or Google Play billing.
If you are currently subscribed through the Burner Web App, you may only see the 1 line and 3 line subscription options. At this time, the 10 line option is not supported for Web App subscriptions.

How to Access the 10 Line Option

To gain access to the 10 line subscription, you will need to switch from a Web App subscription to a mobile app subscription through Apple or Google billing.
Before making any subscription changes, please contact Support so we can assist with transferring your numbers properly and help avoid any interruptions to your service.

Important Notes


  • Web App subscriptions currently support:
    • 1 line plans
    • 3 line plans
  • 10 line plans are only available through:
    • Apple App Store subscriptions
    • Google Play subscriptions
  • We recommend contacting Support before canceling or changing subscriptions to ensure your numbers are transferred correctly.
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