Burner Customer Support Center

Burner Premium

Upgrade your Burner to include Video, Number Lookup, and Voicemail transcription.

10 articles

Dual SIM (iOS)

Second iPhone number tied to your device.

4 articles

Getting Started

Everything you need to know to get the most out of Burner's smart phone numbers

5 articles

Managing your Burner Numbers

Creating numbers, burning numbers, or general Burner maintenance.

9 articles

Troubleshooting

Troubleshooting issues with the app.

10 articles

Verified Numbers

FAQ's on your Verified Number Subscription (Non-Burner)

10 articles

Calling FAQ's

Questions regarding general calls, such as how to call out.

15 articles

Texting FAQ's

All you need to know about texting! For example, how to text or delete a message.

10 articles

Privacy

How Burner works to protect your privacy, identity, and personal information

4 articles

Payments & Pricing

Questions regarding payments, subscription pricing, and refunds.

5 articles

Settings and Features

Make your Burner work for you with the app's settings and features

9 articles

FAQs

Answers to any other questions you can think of

20 articles