Upgrading or Downgrading Subscription Plan
Need to change your subscription to add more numbers, reduce the number of lines on your plan, or switch between Standard and Premium? You can view the available subscription options directly from within the Burner app.
When upgrading or downgrading, you can keep your existing Burner number(s). If your new plan supports fewer numbers, you can choose which number(s) you would like to keep. If you have any trouble attaching a number to your new subscription after changing plans, please reach out to Support and we’ll be happy to help.
iOS Users:
- Open the Burner app and tap More at the bottom right.
- Tap the + icon in the top right corner.
- Find your current subscription type and tap Upgrade.
- The Manage Subscription screen will display the available subscription options.
- Choose between the available Standard or Premium plans, number of lines, and Monthly or Annual billing options.
- Select the plan you want and follow the prompts to confirm your subscription change.
Android Users:
- Open the Burner app and tap More at the bottom right.
- Tap the + icon in the top right corner.
- Under Subscription Number, tap Subscribe or Manage, depending on what is displayed for your account.
- The Manage Subscription screen will display the available subscription options.
- Choose between Premium and Standard, select Monthly or Yearly billing, and choose the number of lines you want.
- Select your preferred plan and follow the prompts to complete your subscription change.
If you experience any issues after changing your subscription, reach out to us through the Help option in the Burner app or through the Support chat on our Help Center.
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