Burner Cellular Data - Why do I see two connections?

If you're seeing a dual or split connection at the top right of your device. This means that your device supports using multiple sims simultaneously. Therefore, your eSIM with Burner is connected to data for your device to use over the internet. Where as your cellular phone plan is using their connection to be able to make calls and send texts.

See our articles on How do I switch between eSIM profiles? & How do I re-enable or disable my device’s primary number?

Can't find the information you're looking for in our Help Center? Take less than 1 minute to fill out this form and let us know what's missing! Once submitted, we'll make sure to get it updated in under 24 hours!