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Downgrade


Dear support,

I subscribed a yearly 3 line plackage via apple store. I'm trying to downgrade it to a 1 line plan. However when I tried to do the downgrade via iTunes subscription site, I wasn't given the option for an immediate downgrade, in contrary, the new plan won't kick in until my current yearly plan expires which is about 1 year from now...I'm wondering if anyone can help to resolve this And have my plan downgrade effective immediately.

Thanks!

1 Community Answers

Emily

Best Answer  Burner Agent  
0 rated :

Hi there, thanks for reaching out!

Please write into support@burnerapp.com with your account number so we can take a closer look at your account!

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