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Unable to verify


Hello,

I am unable to verify through sms to use the burner app. I continue to get error messages that reference international settings. I am in the US, use an iPhone that is set to US for all location/data settings...

Please look into this situation...

1 Community Answers

Chris

Best Answer  Burner Agent  
0 rated :

Hey there,

Thanks for reaching out and sorry to hear about the issue, but we're happy to help!

First, could you double check your device's international settings? Here's where you can find that:
Settings > General > Language and Region > US

Once you've check that, could you please delete the app and reinstall it? This should force the system to refresh and send you a new 6 digit verification code which you'll use to complete the login process.

If you're still seeing that error after reinstalling, send us a message at support@burnerapp.com with your main cell number as well as what app version you're currently running and we'll dig in!

Keep us posted!

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