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Can't login says I don't have an account


I just used my Burner a little while ago, and then when I go back it has logged me out. When I try to log in, it says it is going to verify my number and then it says I don't have an account or something to that effect.

I restarted phone, uninstalled and reinstalled nothing. Now it tells me I have reached my request limit.

I pay the $5 bucks a month. Now I am trying to get help and there is no-one to talk to. I sent an e-mail, but it says I won't hear back for 48 hours. 48 @!$ hours. I was having a conversation with someone and now they are gone.

I need this fixed now.

1 Community Answers

Emily

Best Answer  Burner Agent  
0 rated :

Hey there,

We're really sorry for the trouble!

Our servers were having issues when you wrote in, but they're up and running again. Our apologies for the inconvenience.

We found your other case in Support and responded to your specific case there. Let me know if you have any questions or if there's anything else I can help you with!

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