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Cancel subscription scam?


So, online website won’t let me cancel because I purchased auto renewing line using the app. The app on my android phone takes me to google play store when I select “cancel” under the “manage” subscriptions function. Google play store takes me to “Discover Subscriptions” when I select “My Subscriptions.” So, it appears there is no way to actually cancel this auto renewing line. Is this a scam? Has anybody else found a solution to actually cancel the auto renewing subscription since it can’t be done online, in google play or using the burner app itself?

1 Community Answers

Chris

Best Answer  Burner Agent  
-1 rated :

Hey there,

Thanks for reaching out!
Happy to help with a subscription cancellation!

Just send us a message at support@burnerapp.com with your main cell number so we can pull up your account to give you specific cancellation instructions.

Thanks!

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