Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Unable to connect your call via VOIP at the moment


I am unable to call out nor receive inbound calls using the burner app on Android 6.0 from Australia on a subscription line with unlimited calls, texts and images.

I have tried this both with VOIP calling turned on and off and neither work. When VOIP calling is turned off I get a carrier message advising that the number is disconnected. When VOIP calling is turned on (which I would prefer to use) I get the following message instead of the dialer

"Unfortunately we are unable to connect your call via VOIP at the moment. Please try again or contact support for help"

I have tried logging out and logging back in without improvement. I have likewise tried uninstalling and reinstalling without improvement.

Your assistance in this matter is appreciated

1 Community Answers


Best Answer  Burner Agent  
0 rated :

Hey there,

Sorry for the trouble! Australian users can get US/CA numbers only, and can only text. Calling is not available since Burners cannot interact with international numbers.

This question has received the maximum number of answers.