Unable to connect your call via VOIP at the moment
I am unable to call out nor receive inbound calls using the burner app on Android 6.0 from Australia on a subscription line with unlimited calls, texts and images.
I have tried this both with VOIP calling turned on and off and neither work. When VOIP calling is turned off I get a carrier message advising that the number is disconnected. When VOIP calling is turned on (which I would prefer to use) I get the following message instead of the dialer
"Unfortunately we are unable to connect your call via VOIP at the moment. Please try again or contact support for help"
I have tried logging out and logging back in without improvement. I have likewise tried uninstalling and reinstalling without improvement.
Your assistance in this matter is appreciated