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Subscription issue


Hello,

I'm a new user to Burner, I have recently purchased an monthly plan ($4.99) through burner app and received the payment confirmation from apple pay. But the line was not yet activated.

It shows your free minutes has been used, please subscribe a plan.

If anyone could help me, it would be appreciated.

Thanks,
Shravan



1 Community Answers

Alyssa

Burner Agent  
0 rated :

Hey there,

Thanks for reaching out!

In order to help with your account specifically, we would need you to message support@burnerapp.com with your main cell number so we can look into the account. In the meantime, here's our support article on Managing a Subscription:

http://support.burnerapp.com/customer/portal/articles/2784679-managing-a-subscription

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