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I don't get any notifications when I receive a text

For months, I never get a notification when someone sends a text. I've written before and it was never solved. I've reinstalled the app many many times. I've checked the settings and they are on. I have an iPhone 5S. Can you help? Thank you

1 Community Answers


Best Answer  Burner Agent  
0 rated :

Hi there,

Thanks for reaching out!

We'll need to get your account information in order to look into this, please message with your account number, the active Burner number this is occurring on, and screen shots of your in-app notification settings, your DND setting, and your device notification settings for Burner.

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