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I don't get any notifications when I receive a text

Eric Hoffman Mar 15, 2017 08:15PM PDT

For months, I never get a notification when someone sends a text. I've written before and it was never solved. I've reinstalled the app many many times. I've checked the settings and they are on. I have an iPhone 5S. Can you help? Thank you

1 Community Answers

Best Answer
Alyssa Mar 18, 2017 10:53AM PDT

Hi there,

Thanks for reaching out!

We'll need to get your account information in order to look into this, please message support@burnerapp.com with your account number, the active Burner number this is occurring on, and screen shots of your in-app notification settings, your DND setting, and your device notification settings for Burner.


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