Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

slack - did something change?

Alex Feb 16, 2017 02:24PM PST

I used to be able to just type "@[last 4] [message]" in slack and it would send. Now, doing that does nothing. I looked at the FAQ and it says to type "/burner [last 4] [message]" but SlackBot is telling me that's not a command. I still receive inbound messages... so what gives?

Up 0 rated Down
Alyssa Feb 18, 2017 07:01PM PST Burner Agent
Hey there,

Thanks for reaching out!

Sorry for the trouble, but that command is definitely still in play. If you shoot us a message at support@burnerapp.com with your account number and the Burner number that's having the issue, we can dig into a bit more for you.

This question has received the maximum number of answers.

support@burnerapp.com
http://assets3.desk.com/
burner
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
Invalid characters found
/customer/en/portal/articles/autocomplete