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Links in Messages

Is there a particular reason why I'm unable to send links via the app. The particular issue appears to happen with https links. Is there a reason that this occurs? Why can't I send a link?

1 Community Answers


Burner Agent  
0 rated :

Hey there,

Thanks for reaching out and sorry for the trouble!

You should be totally fine to send links, a bunch of us just tested this out in the office. If you can't after reinstalling the app, we'll just need the following:

- An email to (we want to keep your info private)
- Your account number
- The Burner number this is happening on
- An example of any link you can't send

Thanks! We look forward to hearing from you.

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