Community Questions

Disconnected after renewal

I renewed my trial yesterday after receiving notice that my line was going to expire. Paid $47.99 for a year of unlimited calls/texts. This morning I kept getting notifications saying my number was about to e...


Contacts

I don’t see some contacts when searched through burner app. I wanted to call my friend so I searched his name by clicking on + sign on top right on call menu but it didnt find my friends name.


logging in to account

Hi, I am unable to log in to my account because the number is registered with is no longer in use. I have tried to email you privately but unable because your website think's i'm spam. I'd re...


My paid is very broken.

When I login on the website I get the message "Could not find subscription for userId ". Also.. the app tells me "For some reason we weren't able to renew your subscription even though I ...


New cell phone

I got a new cell number and cant contact burner. Whenever I try to submit help, it says the system thinks my email is spam and to try again. Any solutions???


Subscriptions

when I first got my subscription to burner I was on a number that I just recently changed now when I downloaded the app with my new number it's not giving me my subscription that I've already paid for...