Community Questions

How do I redeem credits?

I bought 15 credits and am trying to apply them to calls or texts. Although the credits show up in the app, I still only have six minutes of talk and fifteen texts listed. How do I apply the credits to the app?...


Voice mail

Is it possible to turn off voicemail? I would like the unanswered call to just ring until the caller hangs up?


text issue

Why does one single text message use mutiple sms credits? for example if i recieve a single text message and have 200 sms credits, the total sms credits jumps down to 190 sms credits left. Also is there a way t...


tablet

I'd like to be able to get messages on my tablet as well as my phone. Can that feature be added? I'm on an Android tablet and it says my device is incompatible. Thanks!


ERROR TRY LATER

I HAVE BEEN PURCHASING BURNER NUMBERS FOR MY TEAM AND SUDDENLY I STARTED GETTING THIS MESSAGE .... ERROR AN ERROR OCCURRED. PLEASE TRY AGAIN LATER. OKAY. IT HAS BEEN A FEW DAYS. I HAVE MONEY ON DEPOSIT WI...


notifications on incoming SMS message

I expected that when a text message comes into my burner that I would see a little number icon on the top right corner of the app, like WhatsApp or Viber. Otherwise if you miss the notification, there is no wa...


Cant see text conversation?

I send a text to someone and I see that Burner acknowledges that it sent [test sent 15 seconds ago] and I can see that someone texted me as it is acknowledged in text history, but when i click on that history, ...