Support Center

Community Questions

  • Burner keeps ringing after recipient has answered the call.

    Hi, I'm testing Burner for my business but the app behaves very weird. Burner keeps ringing after rec...

    1 Agent Answer 0 Community Answers Apr 23, 2017 06:25PM PDT
  • texting a US number that is traveling internationally

    What are charges for me via Burner App (if any)if I text a US number/ US number texts me that is travelling in...

    1 Agent Answer 0 Community Answers Apr 21, 2017 07:45AM PDT
  • Portrait to landscape

    A portrait to landscape mode as soon as possible would be appreciated. I would use it more often if using lan...

    1 Agent Answer 0 Community Answers Apr 20, 2017 05:13PM PDT
  • Voicemail

    Hi, I have the burner app on my phone with three lines. Two of the lines are currently being forwarded to a...

    1 Agent Answer 0 Community Answers Apr 19, 2017 08:49AM PDT
  • Can you white list instead of black list numbers?

    I would like to only receive sms messages from specific numbers and ignore everything else. Does this product...

    1 Agent Answer 0 Community Answers Apr 17, 2017 10:03AM PDT
  • Subscription 3 line doesn't upgrade the subscription in April 10t...

    hi now i updated to the april 10th update. then i went in to itunes and upgraded to the three line subscr...

    1 Agent Answer 0 Community Answers Apr 11, 2017 09:18AM PDT
  • Portrait to landscape mode

    How can I change to landscape mode while texting. I am using IOS 10

    1 Agent Answer 0 Community Answers Apr 03, 2017 11:28AM PDT
  • Always press one?

    Is it possible to stop having to press one to accept every call? I've clicked answer already... why do I...

    1 Agent Answer 0 Community Answers Apr 01, 2017 02:29PM PDT
  • Is it possible to make/receive calls from a desktop computer?

    I know the mobile app has VOIP as an option for outgoing calls. Is there a way to do this from a desktop compu...

    1 Agent Answer 0 Community Answers Mar 30, 2017 08:07AM PDT
  • Call Logs

    How far back can you retrieve your call logs? It only looks looks like 5 days.

    1 Agent Answer 0 Community Answers Mar 29, 2017 06:28PM PDT
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