FAQs

How do I use the app?

Here are a set of video walkthroughs that will give you a step-by-step guide on how to do the core functions of the app including calling, texting, creating burners, and more. https://www.youtube.com/playlist?...


Why am I getting purchase errors?

If you have made a purchase but don't see the credits you spent on, try force quitting the app and reopening it. If you still don't see it, just email in to support@burnerapp.com with a screenshot of your purch...


How do I send a picture or gif?

We are happy to be able to offer our customers picture messaging capability, but this feature is a function of specific phone numbers and their capabilities within the phone system. In order to get started, s...


How do I cancel my subscription?

Canceling a Burner subscription is no different from canceling a subscription to any other app on your phone. You can find instructions on how to manage your subscriptions here: iPhone: https://support.apple...