Burner makes it easy to forward calls and texts to another number, for out-of-office hours or temporary delegations of any kind.
Setting Up Call or Text Forwarding
To set up call or text forwarding, navigate to the settings of your Burner (tap the gear icon at the bottom of the home screen), and scroll down until you see the Forwarding option.
Tap Forwarding, and you'll get the option to choose:
- Which number to forward to
- Turn call forwarding on/off
- Turn text forwarding on/off
When you enter a new number to begin forwarding, you'll be asked to "Send verification" via call or text message. This is simply a verification code to ensure that you have proper access to forward to that number. Once the number is verified, forwarding can begin.
Using Call or Text Forwarding
Once the forwarding number is verified, it's up to you whether you want to use call forwarding, text forwarding, or both.
When using call/text forwarding, keep the following in mind.
- You can only forward to verified US or Canadian phone numbers
- All call/text events will continue to be logged in the Burner app
If the person who owns the forwarding number misses the call, they can't return the call from the Burner number
If the forwarded call is missed by the person who owns the forwarding number, the person calling will hear the forwarded number's voicemail, NOT the Burner voicemail, since it is outside of our system.
You CANNOT forward Burner numbers to other Burner numbers
- You CANNOT forward to your main cell phone number
Finally, for the person receiving forwarded text messages, use this format to reply via text as the Burner number: "@9848 hey there, how can I help?" where 9848 is the last 4 digits of the Burner number being forwarded.